Your privacy is extremely important to us. This Privacy Notice explains what personal information we collect and how we use it. For the purposes of the document the terms 'we', 'us', or Ucan are each intended as reference to Ucan Financial Services Ltd (“Ucan”).
This Privacy Notice explains what we do and why we do it and tells you about your privacy rights. This Privacy Notice applies to anyone who contacts Ucan. In particular it is intended for customers and prospective customers who buy our goods and services and/or communicate with us about our goods and services.
We respect your privacy and your right to control your personal data. Our guidelines are clear and simple. We will be transparent with you about the data we collect and why. We do not and will not sell your data to third parties. The primary purpose of collecting your data is to process your purchase, deliver our services, improve your buying experience and to keep in touch with you.
This Privacy Notice explains the personal information we collect from you, either directly or indirectly, and how we will use it. The Notice also covers the choices you can make about the data we collect, and how you can control these decisions. It applies to all Ucan’s goods and services including after-sales. It also applies to any of Ucan’s websites, as well as other offline interactions such as visiting one of our dealerships to buy or enquire about purchasing a vehicle or attending a Ucan promotional event. Please read this Privacy Notice carefully to understand when you may provide personal information to us and how Ucan uses the personal information provided. By using, enquiring about, or buying Ucan’s goods and/or services you agree to the use of your personal information as described in this Privacy Notice.
Who we are:
Ucan Financial Services Limited of Poolstock, Wigan, WN3 5DU is authorised and regulated by the Financial Conduct Authority (“FCA”) with Full Authorisation to conduct credit related regulated activities (“FCA registration number 747173”). You can check these details on the FCA’s register by visiting the FCA’s website www.fca.org.uk or by contacting the FCA on 0845 606 1234. Ucan Financial Services Limited is authorised to trade under the following trading names; Ucan Car Credit, Bripark Cars and Bripark Motors.
Ucan Financial Services Limited (“Ucan”) is a credit broker. This means that we will arrange finance for you to buy a car supplied by us for your personal use and in doing so will introduce you to our pre-selected lenders. Please note that Ucan is not a Lender ourselves but use a panel of lenders to introduce finance options to you.
We are registered with the Information Commissioner’s Office; registration number ZA184302.
If you have any questions about this policy, please email firstname.lastname@example.org write to Bripark Cars, Poolstock, Wigan, WN3 5DU or telephone 01942 363616.
What type of personal information do we collect?
We will only collect information that is necessary for the relevant processing activities but is likely to include the following (although the list is not exhaustive):
Information which we may collect from you
(a) Information you provide (either directly or through an introducer) by completing an application for our products and services, whether in writing, on our website, over the telephone or by some other means. This information may include your name, address, contact details, date of birth, bank details, details about your employment and financial information.
(b) Records of any personal information about you, financial information as part of your finance application, correspondence from you or anyone acting on your behalf.
(c) Details of transactions you carry out with us.
(d) Your credit history, where you have applied for credit or where one of the lenders on our panel have agreed to provide credit to you.
How we use this data
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
How long do we keep your personal information for?
Ucan retains personal data for as long as necessary to provide goods and services, support your vehicle purchase and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different goods or services, actual retention periods can vary significantly.
What is the legal basis for using your personal information?
Sharing your Personal Data
Your data may be shared with finance companies to obtain an offer of finance for you. We may also pass your data onto companies who offer additional insurance and warranty products.
We may also share your data with a Credit Reference Agency (CRA) for the purposes of assessing your application for finance. We currently use Transunion Information Group (Formally Call Credit) and their Privacy notice can be found at the following address:
We will act proportionately and responsibly when we process, transfer or disclose your information and we will act strictly in accordance with the Data Protection Act 2018.
Your data may also be shared with other entities within our group of companies to include sharing your data with third parties who provide a service to us or our group.
Where you order a vehicle through our website, we may share your information with Our Group companies and third parties who are involved in the processing of your order and your finance application; the supply of the vehicle to you.
We may from time to time contact you about products and services available from Ucan which we believe may be of interest to you. We may do this by post or by phone unless you have told us in writing not to; and by e-mail, text or other electronic means if you have told us in writing that we can. You can tell us in writing at any time if you change your mind.
We will remain responsible for the way in which we and our group of companies and our agents and sub-contractors use your personal information. However, some of the third parties involved in aspects of your online order, our suppliers will also be data controllers of your personal information, and will process your personal information in accordance with their own privacy policies. You should obtain and review copies of these privacy policies.
We may also share your personal information with third parties where we are required to do so for legal or regulatory purposes; identity or credit checks, or for the prevention or detection of fraud.
Where you apply for credit we will tell you, where permitted by law, if a decision is made about you relating to your credit scoring or eligibility for our products or services solely using an automatic decision making process. You can then request a review by us of the decision using other means.
Where will we store your personal information?
Our Rights to revise or Supplement
Disclosure of your information
Your personal information may be passed to and used by companies within the Ucan group and its agents and sub-contractors who administer or process the information on its behalf. Please contact Bripark Cars, Poolstock, Wigan, WN2 5DU for an up-to-date list of third parties who may receive your data.
We may use any personal information you provide to us in connection with your Ucan transaction for market research (including participating in surveys), product analysis and development, sales tracking, or to contact you for marketing or promotional purposes. We or Our Group companies may contact you through various media including by telephone or post, and (if you agree) by email, SMS and/or MMS. You may ask us or Our Group companies to stop contacting you for marketing purposes at any time by contacting our Customer Services Department.
Where you have been introduced to us by an introducer, we will inform the introducer about the outcome of your application and whether we have agreed to provide you with the product or service for which you have applied. We may also disclose information about you and your relationship with us throughout the term of that relationship. If you do not wish us to disclose this information, please inform us in writing. We may also disclose your personal information to third parties in the following circumstances:
Accessing your personal information
You have the right to ask for a copy of the information we hold about you by emailing or writing to us at the end of this notice. This will be provided in a readable format (CSV) free of charge. We may not provide you with a copy of your information if this concerns other individuals or we have another lawful reason to withhold that information.
Correcting and updating your personal information
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold about you is inaccurate or out of date, please let us know by contacting us via the details at the end of this notice.
Withdrawing your consent
Where we rely on your consent as the legal basis for processing your personal information, as set out under ‘How we use your personal data’ section, you may withdraw your consent at any time by contacting us using the details at the end of this notice. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do this by selecting the ‘amend my preferences’ link located at the bottom of our emails. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
Objecting to our use of automated processing
You may contest to a decision made about you based on automated processing by contacting us on the details at the end of this notice.
Erasing your personal information or restricting its processing
In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us at the address at the end of this notice. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal data in the following situations;
Where you believe it is unlawful for us to do so.
You have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company in connection with legal proceedings.
Transferring your personal information;
Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under section ‘How we use your personal data’ you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a CSV file.
We may not provide you / transfer you a copy of your data if this concerns other individuals or we have another lawful reason to withhold that information.
Complaining to the UK data protection regulator;
You have the right to complain to the Information Commissioners Officer (ICO) if you are concerned about the way we have processed your personal information. Please visit the ICO website for further details.
Access to your information and correction
Subject to some exceptions, you have a right to access personal data that is held about you. To obtain a copy of the personal information we hold, you should write to the Data Protection Officer at Ucan. We will respond to you within thirty days of receipt of the request and there is no charge for this service. You may also request from us details of the credit reference agencies and fraud prevention agencies with which we may have carried out searches. If there are any inaccuracies in the information we hold about you, please notify us of this in order that we may correct the information we hold about you.
Important: Marketing opt out
We may send you information about similar products and services which may be of interest to you, this product information will be sent to you by email. If you do not wish to receive information this way please send an email to email@example.com and we will remove you from our records.
How to contact Us
If you have any comments or questions about this Privacy Statement, please contact the Data Protection Officer at Bripark Cars, Poolstock, Wigan, WN3 5DU.
Changes to these Terms
We may update these Terms from time to time and the latest version will be shown on our websites. The changes will apply immediately upon providing you with notice. If you do not wish to accept the new Terms and Conditions you should contact us immediately. Otherwise your continued instruction via our on-line website or otherwise to source a new vehicles shall indicate your acceptance of the updated Terms.
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. This enables us to improve your experience of browsing our website and track the performance of our content.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our websites function. Some pages and services may become unavailable to you.
Third Party Cookies
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.
We will always hold your information securely. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the www.ucancarcredit.co.uk and www.briparkcars.co.uk domains. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
What do I do now?
In order to enjoy the best possible experience of our websites, we recommend that you leave your cookies setting as they are.
To find out more about cookies and what they do, visit www.aboutcookies.org
To disable these cookies, visit www.krux.com/privacy/consumer-choice/
If you are unhappy
In the event that you are unhappy with the way that Ucan has handled your data you should contact us in the first instance by writing to the Data Protection Officer at firstname.lastname@example.org
If you remain dissatisfied you are at liberty to make a complaint to the Information Commissioner’s Office. Please visit www.ico.org.uk/concerns/ or telephone 0303 1231113 for more information.
Borrowing £7,000 over 60 months with a Representative APR of 36.5% a fixed annual interest rate of 18.5%; an administration fee of £50 (included in the first payment), an option to purchase fee of £50 (included with the last payment) and no deposit the amount payable will be: 1 payment of £274.58 followed by 58 payments of £224.58 and a final payment of £274.58. The total cost of credit is £6574.80 and the Total Amount Payable is £13574.80.
We are a credit broker, not a lender. We may receive a commission for introducing you to a finance company. Finance is subject to status. 18+ only.